Reaktly helps e‑commerce teams reduce manual support by combining a fast, on‑site AI chat widget with multichannel reach (web + WhatsApp). The widget answers product questions, recommends relevant items, and hands off to a human agent when escalation or context is required.
Reaktly helps e‑commerce teams reduce manual support by combining a fast, on‑site AI chat widget with multichannel reach (web + WhatsApp). The widget answers product questions, recommends relevant items, and hands off to a human agent when escalation or context is required.
Our knowledge‑base ingestion makes product docs, FAQs and internal guides searchable for the AI, enabling both customer help and ongoing content improvement.